2024 Latest Jobs: WNS Global Services Recruitment Drive For fresher’s

WNS Global Services Recruitment Drive For fresher’s | Associate – Email Process |Mumbai |Approx. Package: Rs. 3,80,000/- To 4,32,000/- Per Annum

Job Details for WNS Global Services Recruitment Drive:

🏢 Company Name : WNS Global Services

👥Position :  Associate – Email Process

Approx. Package: Rs. 3,80,000/- To 4,32,000/- Per Annum

📍Job Location : Mumbai

 Education Qualification: HSC OR Any Graduate(Except BE/B.Tech)

Key Responsibility

  1. Good written and verbal communication skills.
  2. Conveys Messages Clearly and concisely using appropriate vocabulary, grammar and tone.
  3. Actively takes initiative for process and team development.
  4. Manage day-to-day customer queries while attaining daily and weekly targets
  5. Maintain client criteria while striving to achieve desired quality.
  6. Responsible for adhering to the Standard Operating Procedures specified for the process.
  7. Meet the specified productivity and quality targets every month.
  8. Have complete and updated product knowledge, and on being well acquainted with the product.
  9.  Maintain the accuracy of information given to customers.
  10.  To work as per the compliance of the customer requirements.
  11.  Be a team player and achieve team as well as individual goals.
  12.  Works effectively in a group and collaborates with the team effectively.

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Skills Required

  • Good spoken Verbal & written communication skills. Reading between the lines Team players with a disposition to learn Strong problem-solving skills
  • Strong problem-solving skills
  • Good grasping ability and Logical reasoning. Customer centricity
  • Strong understanding of the client organization, business and products
  • Ability to understand core issues and reply back to the customer with a satisfactory opener and closure
  • Good Interpersonal skills
  • Adaptable and responsible

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