Latest Jobs: Offline Recruitment Drive by Verint Systems

Offline Recruitment Drive by Verint Systems, Bangalore | Approx. Package Rs.4,00,000/- Per Annum

Job Description

Please Note: – This Recruitment Drive is OPEN for all Bangalore-based eligible and interested candidates.  It’s completely free of Cost

Name of the company: Verint Systems 

Position Title: Product Support Trainee

Approx. Packages: Rs.4,00,000/- per annum + Cab Facility, Shift Allowances, etc.

Job Location: Bangalore

 Educational Criteria:

  • BE / BTech / ME / Mtech (CS / IT )
  • No Percentage Criteria
  • Pass out Years 2022 & 2023

Terms & Conditions: 

  • The candidate is willing to work night shifts.
  • Open to working rotational shifts (24/7) with 2 days a week off.
  • Service agreement for 02 Years.

Skills Required:

  • Knowledge of SQL will be an added advantage.
  • Excellent communication skills to handle customers across different countries.

Job Skills & Responsibilities:

  • Respond to customer calls to report or follow up on or escalate issues. Demonstrate an urgent interest to satisfy their concerns and ensure proper ownership of issues and escalations.
  • Track customer calls and communicate with escalated tiers to ensure continued progress on issues.
  • Execute customer edits in the CRM, activate and modify customer permissions to external tools, and ensure the customer’s support entitlement status.
  • Deliver customer base notifications, marketing information, or product information as required.
  • Other duties and responsibilities as assigned.
  • Open to work in rotational shifts

Deadline to Apply: Friday, 08th Sep 2023 till 12:00 PM (After the deadline profiles will not be considered, please note)

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